Trend should no longer prevent the update. To continue updating Lightning Payroll you will just need to restart the software and answer yes to the update question once again. In some cases this process must be repeated a second time before the exception sticks. This will allow Lightning Payroll to update itself in future, without you having to disable Trend Micro protection. Why should I upgrade These security upgrades include the latest virus signatures and definitions, program updates and patches, bug fixes and other security enhancements to ensure that your program is well-armed. Next, highlight the infected file on the left and click Restore.įinally, confirm the restoration of the update script by clicking Yes. Upgrade Trend Micro Security to its latest program version to get better performance and protection on your Windows laptop or desktop. You can disable mute mode in the Windows system tray, by right-clicking the Trend Micro icon and unticking the Start Mute Mode icon. If you do not see the Spyware Removed notification below, you likely have Trend in Mute Mode. The long term fix is to follow the steps below.Īfter agreeing to a Lightning Payroll update, you may see this notification in the lower right hand side of your screen. You can disable Trend Micro by right-clicking the Trend Micro icon in the Windows system Tray, then untick the option which says Protection Against Viruses & Spyware. Norton users click here for instructions on unblocking Lightning Payroll, if it has been blocked.Ī quick, short-term fix is to temporarily disable Trend Micro then run the LP update again. On occasion you may need to manually configure it and make an exception for Lightning Payroll to properly function. Please ensure you keep your security software up to date. We build and publish the program with the highest standard of code signing available (Extended Validation). Some security applications, particularly Trend Micro or Symantec can prevent Lightning Payroll from applying updates to itself on your PC. Get more help through our Technical Support.If you are encountering an 'Access is denied' error like the one shown below when updating, it is caused by a false positive or false alarm in your security software. It says 'System Extensions Blocked'Īllow Trend Micro Network Extension to provide complete protection for your Mac. Having more than one antivirus program running at the same time can slow down your Mac and be more prone to threats. Your Trend Micro Antivirus should now show the Protected status. Click Quit & Reopen after allowing Full Disk Access to start using the program. Click the Allow Full Disk Access button, then follow the on-screen instructions.
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